This Privacy Policy explains how Sugar Plum Bakery ("Sugar Plum Bakery", "we", "us", or "our") handles information in connection with our website, sugarplumbakeryaz.com. We are a home bakery based in Phoenix East Valley, Arizona. We collect as little as we can: enough to bake your order, get it to you, and answer your message, and that is all we use it for.
Information we collect
What you give us. When you send a message, request a custom cake, or place an order, we receive what you choose to share: usually your name, your email address or phone number, a delivery address if you choose delivery, and whatever you wrote in your message or order.
Payment details. Payments are handled by Stripe on Stripe's own secure checkout page. We never see or store your full card number. Stripe passes us only what the order needs: your name, contact details, what you ordered, and whether it is pickup or delivery.
Your cart. The treats you add to your order stay in your own browser, on your device, until you check out or clear them. Nothing reaches us until you pay.
No cookies, no tracking. This website has no analytics, no advertising trackers, and nothing that follows you to other websites.
Routine server logs. Like most websites, our hosting provider may keep routine server logs (an IP address, browser type, the date and time of a request) for security and reliability. We do not use them to identify you.
How we use your information
- To bake your order and hand it over or deliver it.
- To reply to your message or custom cake request.
- To keep the order and payment records a small business has to keep.
We do not sell, rent, or trade your personal information, and we never use it for advertising.
How your information is shared
We share information only with the services that help us run the bakery, and only so they can do that job:
- Payments. Stripe processes payments. See the Stripe privacy policy.
- Form delivery. Our contact and custom cake forms are delivered through Web3Forms, which forwards submissions to our email inbox. See the Web3Forms privacy policy.
- Hosting and email. We use third-party providers to host this website and to receive email. They process data only to provide those services to us.
- Legal reasons. We may disclose information if required by law or to protect our rights, safety, or property.
How long we keep it
We keep order and payment records as long as bookkeeping and tax rules require, and messages only as long as it takes to reply and finish what you asked about. After that, they are deleted.
Your choices and rights
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email sugarplumbakeryaz@gmail.com and we will respond within a reasonable time. Depending on where you live, you may have additional rights under laws such as the CCPA. We honor reasonable requests regardless of your location.
Children's privacy
Our website is intended for adults placing orders. It is not directed to children under 16, and we do not knowingly collect information from children.
Links to other websites
Our site links to third-party websites, such as Instagram and TikTok. We are not responsible for the privacy practices of those sites.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent version.
Contact us
If you have questions about this policy or your information, contact us at sugarplumbakeryaz@gmail.com. Sugar Plum Bakery, Phoenix East Valley, Arizona.